General

Notifications

• My notifications say to receive an email alert? Why haven’t I received an email yet?
• Where can I modify the notifications i am receiving?
• What are the notifications

Premium

• I already follow all the trades, should I still pay for access to premium
• How do I sign up to Premium?
• What is the market sentiment indicator?

Performance

• What does expectancy aka 2:1 Trader mean?
• How do I log my open trades so I can track them?
• What is the personal trade section and how does this work?
• How can I compare traders against one another?
• How do you work out Average Gain/Loss?

Trades category

• What are closed unlocked positions?

Suubee Stars

• How do I see a traders previous results/trades?
• There is no one under the ‘Discover Stars’ tab
• What are ‘Your Stars’?
• What are the new star and all star trades

General

• Who should I execute my trades through:
• The data on the site appears delayed:
• When I look at a new unlocked trade on the site its price is often down, then when I unlock the trade or look at it on my platform I see the price is different
• What happens when a trade is completed at breakeven?
• Where can I update my contact/credit card details?
• What is Suubee corporate

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